FAQs
Frequently Asked Questions
Here are a few more Questions you may have in mind. We have provided answers to every question in this section.
To place an order, contact us via WhatsApp (08168118423) or message us on Instagram (@_ellystitches)
Yes! Share your design inspiration, and we’ll bring it to life.
Standard orders take 7–14 days, while rush orders can be completed faster for an additional fee.
We accept cash, bank transfers, and mobile money. A 50% deposit is required before we start your order.
We recommend visiting us for a professional fitting. If you're measuring at home, we’ll provide a guide to ensure accuracy.
Yes, we offer nationwide delivery at an additional cost. You can also pick up your order in person.
Yes, you can provide your own fabric, or we can source high-quality fabric for you at an additional cost.
We offer one free adjustment for minor fitting issues. However, major alterations due to incorrect measurements may attract extra charges.
Cancellations are accepted within 24 hours of placing the order. However, the 50% deposit is non-refundable once work has started.
Yes, we design for all body sizes and shapes! Our goal is to create a perfect fit for everyone.
Want to begin a new design
Why Elly Stitches?
Professionalism
Our attention to detail consistently leaves customers impressed.
Timeliness
We ensure timely completion of each dress and guarantee on-time delivery.
Creativity
Our creativity knows no bounds; it's one of the strengths we possess.
